Frequently Asked Questions

If you have a question, please consult our list of frequently asked questions before reaching out for assistance.

General Questions

Where can I buy a Sun Mountain golf bag?

You can buy a Sun Mountain golf bag on SunMountain.com, through your local pro shop, at a large sporting good retailer like Dick's Sporting Goods or Golf Galaxy and from other online retailers. To find a retailer in your area, please use our Store Locator

Are Sun Mountain bags made in the USA?

All Sun Mountain golf bags are assembled in the USA. We assemble our golf bags in Missoula, Montana.

What is Sun Mountain known for?

Yes, Sun Mountain is known for its high quality golf bags. We have been designing and manufacturing golf bags since 1981. Sun Mountain was the first golf bag company to patent the stand system you see on any modern golf bag.

Ordering

What's the best way to clean a golf bag?

Avoid harsh chemicals or bleach, as they can do more harm than good when cleaning your golf bag. Strong cleaners may strip protective coatings, fade colors, and weaken stitching or adhesives over time — especially on premium materials. Instead, stick to mild soap, warm water, and non-abrasive cloths or brushes to safely lift dirt and stains without compromising the integrity of your bag. Read our full guide to cleaning a golf bag for more details.

Is Sun Mountain's website secure?

We want you to feel comfortable using our checkout system. We use PCI compliant Shopify Payments, PayPal and a secure socket layer (SSL) encrypted connection to keep your financial information safe. We also have a team dedicated to catching fraudulent transactions. You will not be held responsible for orders placed with stolen financial information or for orders placed without your permission.

Where can I purchase Sun Mountain products?

Sun Mountain products are available at over 7,000 retailers across the U.S. and International locations. For a retailer in the United States or Canada, please use our store locator to find your nearest Sun Mountain authorized dealer.

I live in another country. Where can I purchase Sun Mountain products?

If you live in Canada, you may use our store locator to locate a retailer in your area. If you live in a different country, please visit our International Distributor list.

I don’t see the item I want/need. Where can I purchase this item?

If you need a part that is not in our parts section, please call 1-800-227-9224 for assistance in ordering the part. If you would like to look for Sun Mountain products locally, you may also use our store locator to find a retailer in your area.

How do I track an order I made online/over the phone?

Orders made online have a shipping confirmation email sent at the time of shipment. To track an order made over the phone, please call 1-800-227-9224, Monday - Friday from 7 am-4 pm (MST) and a customer service representative will gladly help you track your package.

Golf Bag Questions

How heavy is a golf bag?

Once loaded, a golf bag can weigh between 20 and 30 pounds. Across styles, Sun Mountain stand bags range from 3.4 to 6.8 lbs when empty. Cart bags range from 6 to 7.9 lbs when empty. The weight of each style can be found in the 'specifications' section on each product page.

What's the best way to clean a golf bag?

Avoid harsh chemicals or bleach, as they can do more harm than good when cleaning your golf bag. Strong cleaners may strip protective coatings, fade colors, and weaken stitching or adhesives over time — especially on premium materials. Instead, stick to mild soap, warm water, and non-abrasive cloths or brushes to safely lift dirt and stains without compromising the integrity of your bag. Read our full guide to cleaning a golf bag for more details.

How should I carry a golf bag?

If a bag has a dual strap system, it is meant to be worn like a backpack for maximum balance and comfort. For short distances, you may choose to carry the bag with only one strap. The bag should be positioned so that the hip pad rests on the lower part of your back, at hip height. Adjust the straps to be snug to minimize movement and friction. If a bag has a single strap, switch shoulders to reduce fatigue and maintain comfort throughout your round.

How should I arrange my clubs in a golf bag?

For best results, arrange clubs in your golf bags from longest to shortest. It's best to arrange the longest clubs (driver, woods, hybrids) at the top of the bag and the shorter clubs (irons and wedges) toward the bottom of the bag. Putters are typically placed in a separate putter well, or at the top of the bag.

How should I organize my golf bag?

Here’s the golden rule when organizing clubs in a golf bag: arrange clubs from longest to shortest. This keeps your bag balanced and prevents shorter clubs from getting tangled with longer shafts. Here's our guide to packing a golf bag for a more thorough breakdown.

Are the dividers on Sun Mountain golf bags full length?

Yes, all of our bags have full length dividers to prevent tangled clubs.

Can I get a different strap for my bag?

Yes, some bags are able to be re-strapped in the field, others need to be ordered re-strapped. If you need clarification on your options, please call our customer service team at 1-800-227-9224, Monday - Friday from 7 am - 4 pm (MST).

Push Cart Questions

What is a golf push cart?

A golf push cart is designed to carry a golf bag, making a golfer's walking game easier on the body and reducing physical strain. A golf push cart has ergonomic benefits, reducing strain on shoulders, back and legs, while you enjoy the exercise of walking the course.

Are golf push carts worth the investment?

Golf push carts are absolutely worth the investment. If you love to walk the course, but need to reduce physical strain, a golf push cart is the perfect investment to maintain your game.

Travel Gear Questions

What is the best travel bag for golf clubs?

The ClubGlider Meridian is the best travel bag for your clubs. The Meridian minimizes the hassle of traveling with your golf gear. Dense foam padding through the top of the bag protects your clubs; the leg mechanism supports the weight of your bag; pivoting wheels make the bag highly maneuverable. Pulling a loaded ClubGlider is nearly effortless.

Can you pack clothing in your golf travel bag?

There's ample room for clothing in your golf travel bag. The ClubGlider Meridian has two exterior access pockets to store additional gear or clothing.

Do I need a travel bag for golf clubs?

If you are a frequent traveler, having a golf travel bag will make traveling easier. The ClubGlider's dense foam padding protects your clubs, the leg mechanism supports the weight of your bag, and the pivoting wheels make the bag highly maneuverable.